Toshiba- Mitel Phone System News


Update: IPedge and CIX Product Phase Out Plan 

As announced previously, Mitel is in the process of phasing out the heritage Toshiba portfolio. While the phase out plan continues, there are a few important updates to highlight:

To read this update plan, please click on the  more button below!

Additional Toshiba News - MORE

In the Cloud or on-site. Pure IP or IP and digital. The choice is yours.

Award Winning Telephone Systems that are Right for Any Busin


On-Site IP Business Telephone Systems

 Toshiba’s IP business telephone systems provide sophisticated communication features for businesses of all sizes.
 Toshiba IPedge® systems are software-centric unified communications platforms designed for organizations who want to run on an all IP network infrastructure to realize the benefits of managing a single network. 


Toshiba Strata® CIX™ systems provide united solutions for organizations who want a mix of IP, digital, and analog endpoint devices along with IP telephony and unified communications applications.

Digital - Converged Solutions

 Whether your location has 10 users or 1,000, there’s a model in the Strata® CIX family that’s right for the need. These platforms can be easily networked together to add capacity or link multiple locations into a cohesive, company-wide phone system.

  • Scalability easy call handling
  • Configure with a variety of endpoints
  • Create efficiencies
  • Comprehensive features
  • Drive business process integration

Cloud-Based Telephone Solution


Toshiba’s VIPedge provides a cloud service alternative to buying a telephone system


  • Customers pay a monthly service fee, based upon size and usage
  • Provides similar feature-rich functionality and devices as Toshiba’s on-site phone system
  • Toshiba manages the systems in the cloud
  • All your employees have to do is answer the phone

Unified Communications for Every User

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Redefined Unified Communications


 Toshiba UCedge® client brings unified communications to Windows® PCS and Mac OS X® computers, Android™ and IOS® smartphones and tablets. UCedge works on Toshiba’s VIPedge® and IPedge® phone systems, as well as Strata® CIX systems with an IPedge Application Server.And if your company is using a hybrid of Toshiba premise and cloud phone systems, UCedge is federated and sees them as one network. Features work the same across the company and on different device types. 


  • Work from anywhere using personal or business mobile devices as a business phone extension
  • Enable easier connections with one-number reach, in or out of the office or out of the country
  • Protect mobile number privacy by displaying only the office phone number in caller ID
  • Manage office voice mails easily and quickly with a visual interface on a mobile device

Conference Call Solutions


 With Toshiba’s Meeting, you can blend multiple types of communicationin ways that enable more collaborative and productive interaction with employees, vendors and customers alike: For instance:

  • Users can join a conference using just an Internet connection–no software downloads needed.
  • Visually connect with video.
  • Easy Outlook calendar integration. Scheduled or spontaneous ‘meet-me’ conferencing.
  • Desktop sharing enables attendees to see and share documents, presentations and conversations in Meeting.
  • View and manage roles of attendies in one easy view.
  • Web-based reporting gives managers a view into the results audio conferences have brought to the business.
  • Audio recording captures the proceedings of audio conferences for later playback or archiving.

Call Center Solutions


 Your contact center doesn’t have to be complex to be powerful. With the Contact Center Suite from Toshiba, all you have to do is connect your Strata® CIX or IPedge® system to a Media Application Server to begin using this powerful application.A powerful array of Automatic Call Distribution (ACD) features, reports, online inquiry, and recording capabilities make it easy to optimize contact center operations, increase customer satisfaction, and improve efficiency. Best of all, this system will grow with you. So if you start small, you can still dream big. 


  • Efficiently handle and direct calls.
  • Create multi-site contact centers that work as one.
  • Communicate with customers on their terms.
  • Empower agents to provide superior service.
  • Manage a better contact center with data-driven insights.
  • Record. Store. Relax.

Enterprise Mobility Solutions


 At Toshiba, we often define mobility not only by where you can go with it, but also by how much you can take with you when you go. We provide mobility options for a broad range of needs and budgets. With Toshiba’s mobility solutions, users can:

  • Set your office desktop phone to follow you anywhere within reach of an IP or cellular connection.
  • Maintain its privileges, preferences and features across different devices.
  • Place, receive and manage calls and messages on secure wireless handsets, on your smartphone, PC or laptop.

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